Privacy Policy

Last Updated: April 2026 | Effective Date: April 2026

This Privacy Policy describes how Sunbeamlanka Restaurant LLC ("we," "our," "us"), operating at www.sunbeamkitchen.ae, collects, uses, and protects your personal information when you visit our website or order from our restaurant.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number (WhatsApp), and email address when you place an order or contact us.
• Delivery Information: Your delivery address in Dubai to fulfil your order.
• Order Information: Details of your food orders, preferences, and order history.
• Usage Data: Browser type, pages visited, time spent on site, and device information for analytics purposes (with your consent).
• Communication Data: Messages sent via our contact form or WhatsApp.

2. How We Use Your Information

We use your information to:

• Process and fulfil your food orders and delivery requests.
• Communicate with you about your order status.
• Send you promotional offers and updates (only with your consent).
• Improve our website, services, and customer experience.
• Comply with our legal obligations under UAE law.
• Analyse website traffic and user behaviour (with consent via cookies).

3. Legal Basis for Processing (GDPR)

For EU/EEA residents, we process your data under the following legal bases:

• Contract Performance: Processing necessary to fulfil your food orders.
• Legitimate Interests: Operating and improving our business.
• Consent: For marketing emails, cookies, and analytics (which you may withdraw at any time).
• Legal Obligation: Where required by UAE or applicable law.

4. Data Sharing

We do NOT sell, rent, or trade your personal information to third parties. We may share your data with:

• Delivery personnel: Limited to address and contact number for delivery purposes.
• Service providers: Trusted IT providers who assist in website hosting or analytics (bound by confidentiality agreements).
• Legal authorities: When required by UAE law or court order.

5. Cookies

We use cookies to enhance your browsing experience. You will be presented with a cookie consent banner when you first visit our site. You may choose to accept or decline non-essential cookies. Essential cookies are necessary for the site to function correctly. Please see our GDPR Policy for more details.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Order data is typically retained for 3 years for business and tax record purposes. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure ("Right to be Forgotten"): Request deletion of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdrawal of Consent: Withdraw any consent given at any time.

To exercise these rights, contact us via WhatsApp at +971 56 558 5690 or use our Contact Form.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites (Google Maps, WhatsApp, social media). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Business Name: Sunbeamlanka Restaurant LLC
• Location: JVC & IMPZ, Dubai, UAE
• WhatsApp: +971 56 558 5690
• Website: www.sunbeamkitchen.ae